Friday, May 4, 2012

Shipping A Cake Pop Creation

We have been receiving a lot of complaints lately on our shipping costs from our customers.  Cake Pop Creations is determined to provide you with the highest quality items at a budget friendly cost. Below is a quick review on why our shipping may seem is a bit  expensive and also a couple of   budget friendly options available to you in the near future.

At Cake Pop Creations we pride ourselves in the ability to ship our packages cold and safe to anywhere in the United States no matter the distance from our facility, time of year, or quantity ordered. Our one-of-a-kind Cold and Safe Packaging system is what separates Cake Pop Creations from the competition and is a key factor in our success in being the largest cake pop store in the nation and most likely the world.

Why do your shipping prices seem a bit expensive?

Our Cold-Safe Packaging is a one size fits all packaging system. Space is needed in order to protect your Creation as well as keep it cold. This space is reflected in our box size which is why the cost of shipping may be bit higher. In short, we do not stick our cake pops in a box with confetti paper and keep our fingers crossed that they make it to you in one piece.

Why is my order being delayed? Why am I being forced to upgrade my shipping?

Cake Pop Creations follows strict perish-ability policies put in place by UPS as well as adjusting to summer heat and humidity. The Cold-Safe box is a one of a kind box designed to last up to 5 days in transit maintaining cool temperatures in almost any environment. However, when stuck in a hot UPS warehouse over a weekend our boxes endure temperatures and humidity that no perishable item could possibly survive. Because UPS does not transit over weekends we have no choice but to delay shipments to the following Monday. Also, during the summer, (May 1 - Oct 1) we highly recommend to expedite all items set to ship 4 or more calendar days. It is your choice: We will always give you the option not to upgrade. However, this is a gamble and a 50/50 chance of survive-ability for your order.  If you choose to upgrade your order to 3 or less days shipping Cake Pop Creations will guarantee your order. Standard Ground Shipments are not guaranteed by Cake Pop Creations. 

Is there a more budget friendly option?

We are currently in the works on a Cake Pop Mini Box. This self insulated mini box (one dozen cake pops) will be available soon! This will not a be a Creation (bouquet of cake pops) but rather a nice gift box with wrapped cake pops inside. The size and weight of this box will make it a truly budget friendly option for customers looking for an easy affordable gift. Stay tuned!

View the UPS Estimated Transit Times Map Here

Calculate Shipping Times Here New!

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